Snow Day

Since the direct bus to Newcastle runs on a Wednesday, it seemed like a good opportunity to visit the well known chain store to find a human being capable of comprehending the ongoing fridge freezer issue and maybe offering a solution.

After an hour and forty minutes on the bus, it was straight to the Settle Down for home made soup and a slice of the yummy cake of the day ... indeed the highlight of the trip ...

In the kitchen department of the well known shop a friendly and efficient "colleague" directed me up two floors to "technical services", where another friendly and efficient "colleague" directed me back to the starting point and phoned the manager to alert her to my issue. The efficient manager heard the story and asked whether I had researched the subject before buying, via the online peer reviews ... which felt rather like the Hotpoint engineer laying the blame on the customer for buying a substandard appliance. The question of whether the manufacturer should produce shoddy goods or the well known retailer stock them seemed to pass them by ... and being an inexperienced consumer it seems the retail world has changed and my expectations are not in line with current practice.

Anyway, as test of equanimity, all is well, though god  (or God if you prefer) knows how folks with jobs, families and other time consuming activities manage ...

Meanwhile, having spent a sunny day rather fruitlessly, today offers a snowy and sunny walk, since the minibus trip is postponed, along with some lucky commuters and schoolchildren ... a snow day, and a chance for children to sledge and build snowpeople  ... a chance for wayers to explore the views from the tops and the snow drifts, occasionally up to the knees ... which is great training, producing a strange sensation when firm ground is found after half an hour or so in the thick snow. 

As for fridge freezer issues, manual override is the temporary solution ... whether or not to summon the energy for another round is still open ... though an honest review of the appliance is awaiting more sensible customers doing their research ...